Lantern Publications

Lantern Publications (ABN [ABN]), trading as Lantern Publications ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What we collect

We collect personal information that you provide to us directly, including:

Name, email, phone, and postal address (for orders, contributions, submissions, and email correspondence);
Author/translator/illustrator and distributor application details (biographical information, portfolio links, organisation details);
Contribution details (amount, allocation, display preference, names of people you wish to honour or remember);
Payment information, processed by our payment partner Stripe — we do not see or store your full card details;
Email subscription preferences;
Limited technical information (IP address, browser type, pages visited) collected automatically when you use our website.

2. How we use your information

We use your personal information to:

Process orders, contributions, and shipping;
Review and respond to author, translator, illustrator, and distributor submissions;
Send transactional emails (receipts, order updates, contribution confirmations);
Send newsletters and updates where you have subscribed (you may unsubscribe at any time);
Acknowledge supporters publicly on our website where you have given permission;
Improve and maintain our website;
Comply with legal obligations.

3. Public acknowledgement of supporters

When you contribute to a forthcoming project, you may choose to be acknowledged publicly by full name, first name only, or anonymously. We will follow the preference you select at checkout. Names of people you list under "in honour of" or "in memory of" may also be displayed publicly alongside your contribution unless you indicate otherwise.

4. Disclosure to third parties

We share personal information only as needed to operate the website and fulfil our services. Our key processors are:

Stripe (payment processing — based in the United States, with global presence);
Sanity (content management — based in Norway and the United States);
Vercel (website hosting — based in the United States);
Shopify (book sales fulfilment — based in Canada, with global presence);
Resend (transactional email delivery — based in the United States);
Lightning Source / Ingram (print and global distribution).

Some of these providers may store data outside Australia. We take reasonable steps to ensure our processors comply with appropriate data protection standards.

We do not sell your personal information. We may disclose it where required by law, to protect our rights or the safety of others, or with your consent.

5. Cookies and analytics

Our website uses essential cookies for basic functionality (such as remembering your shopping cart and form progress). We may use limited analytics to understand how the site is used. We do not use cookies for advertising purposes.

6. Storage and security

We store personal information in secure cloud services accessed only by authorised personnel. We use HTTPS encryption across the website and the systems we rely on. While we take reasonable steps to protect your information, no online service is entirely free from risk.

7. Retention

We retain personal information for as long as needed to provide our services and to meet our legal, accounting, and tax obligations. You may request deletion of your data at any time by contacting us, and we will action this where we are not required to retain it by law.

8. Your rights

You may, at any time:

Request access to the personal information we hold about you;
Request correction of any information that is inaccurate or out of date;
Request deletion of your information (subject to legal retention requirements);
Withdraw consent to receive marketing emails;
Withdraw consent for public acknowledgement on our supporters page.

To exercise any of these rights, please email info@lanternpublications.com.

9. Children's information

We do not knowingly collect personal information directly from children under 16. Where children's books are purchased on behalf of a child, the order is placed by an adult and we collect only the adult's information.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first at info@lanternpublications.com. We will investigate and respond within a reasonable time. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available at this URL, with the "Last updated" date shown above.

12. Contact

Questions or requests can be sent to info@lanternpublications.com or to Lantern Publications, 85 Hemsworth Ave. Middleton Grange, NSW 2171.